Thermapen FAQ:
Where can I buy the Thermapen?
You can buy it here online. We design and manufacture the Thermapen here in the UK - so who better to buy one from - we know the product inside out!.
How long should the battery last?
The SuperFast Thermapen now has a much improved battery life with approx 1500 hours’ usage.
Other digital cooking thermometers are cheaper. Why pay more for a Thermapen?
In use there’s a big difference. Don’t take our word for it. Check our reviews page to read the many reasons written by others. Cheaper thermometers are limited by the technology that they use. These can be mass produced for just a few pounds. On the other hand, the SuperFast Thermapen is hand-assembled in the UK, is hand-tested and uses a professional thermocouple circuit design. This design costs more to make than the cheap thermometers..
Why is the Thermapen so much faster than other cooking thermometers?
The main reason is the professional thermocouple technology that we use instead of mass-produced thermistor technology. Comparable professional meters cost more for the electronics and a similar probe - and you need both hands to use them!
What warranty is there on the Thermapen?
The SuperFast Thermapen comes with a 2 year warranty/guarantee against defects in either components or workmanship. During this period, products that prove to be defective will, at the discretion of ETI, be either repaired or replaced without charge. Such warranties do not apply to probes, where a six-month period is offered.
Can the SuperFast Thermapen be re-calibrated?
Yes! The Thermapen can be re-calibrated. ETI has its own in-house UKAS accredited calibration laboratory for temperature over the range of -30 to +200°C. Original UKAS Certificates provide proof that instruments and probes have been calibrated against nationally approved standards.
What are the delivery costs for orders?
Our delivery costs and options are listed below.
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CARRIAGE CHARGES
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standard delivery via Royal Mail
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next day delivery via courier add:
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£29.99
£99.99
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£ 3.75
£ 5.75
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next day before 5.30pm +
next day before noon +
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£5.00
£12.50
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£ 8.00
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next day before 10.30 +
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£20.00
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£ 9.50
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next day before 09.00 +
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£30.00
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£12.50
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Saturday am delivery + |
£27.50
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| *To guarantee your order for next day delivery by carrier, orders must be received before 2pm. Next day is not available for off-shore and remote delivery addresses |
